Call Handling | Call Routing | Call Centre Management Software
Online Portal for Live Call Statistics, Call Routing & Disaster Recovery Management
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All 08 UK number packages come with the call routing and call handling features you need to manage anything from a single destination number through to a demanding call centre environment.
Call Statistics
All our numbers come with a real time online portal so that 08 statistics can be viewed immediately. If you require full 08 CDRs, you can download these from the portal. Real Time 08 statistics are updated every 5 seconds.
Call Routing
Call routing changes to your 08 plans can also be made via the online portal. You can make your own destination changes or more complex changes via your own login.
Disaster Recovery
Your disaster recovery plan can be implemented from the web portal so that you can ensure that no business calls are lost in an emergency.
Flexible Call Handling
As the 08 portal is a web portal you can access your statistics from anywhere in the world, that has Internet access, and at any time of the day (24/7)
Our online portal is free, we do not charge anything extra for this service.
Call us today on 0800 692 4444
Email new@08numbers.net
Professional Call Handling Services
08 UK's NGN number solutions offer everything you need to manage your inbound calls through your dedicated online managment portal.
You will be provided with your own login user name and password for your account on the 08 platform whereby you will be able to make any changes or updates that you require. Any changes you make on the platform will come into effect instantaneously. If you do not wish to make these changes we are happy to make any changes for you.
Routing plans can be set to change over automatically at the required time so you do not have to worry about remembering to do this. Anything from simple single destination routing through to complex call handling can be managed easily and you can automate your call routing by time, place, volume of calls and numerous other criteria.
All changes are linked to and logged by the individual login so changes can be tracked to a specific user. We can provide you with as many different logins as you require completely free of charge.
One of our consultants will be happy to discuss your needs if you have particular call handling and routing requirements in mind.