Free IVR software systems & solutions | IVR services

Free IVR software from 08UK

Use our IVR (interactive voice response) software system and call handling services to assist creating a virtual office or virtual assistant.

08 UK offer free call management with all 0844 numbers, 0845 numbers, 0870 numbers, 0871 numbers, 030 numbers, premium rate numbers and freephone numbers (0800, 0808, 0500)

If you are considering buying an expensive business IVR phone system talk to us first. 08 UK's call management IVR software offers extensive call routing and call divert options (including geographic routing, CLI call routing, STD call routing).

You may not need to purchase a new telephone system with the call management services available for free with our 08 numbers including our most popular 0844, 0871 and 0800 number ranges.

Automatic Disaster recovery is built into our IVR software system should any lines fail and there is also a disaster recovery solution if there should be a sudden need to move office.

08 UK's IVR software service is perfect for call centre solutions, unified call answering and voice welcomes, measuring the ROI of marketing campaigns, competitions, voting and many more uses.

Call us today on 0800 692 4444

Email new@08numbers.net

With our IVR software system, calls can be routed by a variety of options:

• On engaged/not answered or not reached i.e. line failure (specified by the length of time taken to answer calls)
  
  
• By Origin by:
  
  
  • Individual CLI
  • STD
  • Counties
  • Postcodes
  • TV Regions
  • Bespoke plans as required
    
    
• By Time Periods by:
  
  
  • Time of Day
  • Days of Week
  • Specific days i.e. daily, weekly, monthly, yearly
  • Date ranges
  • Bank holidays
  • Bespoke dates
    
    
• Distribution i.e.:
  
  
  • Percentage Distribution
  • By the nth caller
    
    
• Groups
  
  
• Agents
  
  

The IVR system also offers

• Menu options
• The ability to upload voice prompts and welcomes.
• The ability to blacklist numbers from which you do not wish to receive calls
• Call queuing

You will be offered your own IVR login ID so that you can view online stats, make changes to routing plans or create new routing plans.

08UK does not charge for the set up of simple routing plans. Complex routing plans are chargeable in many circumstances, although might be available for free based upon your inbound call minutes or spend on gold numbers or platinum numbers for instance (speak to one of our consultants for more information on complex call routing). There are no on-going costs or monthly costs for IVR services.